Question 1

Gas Installs & Maintenance

Accepted Answer

For all your gas installation and maintenance needs, Hiflo Plumbing Solutions has you covered. From appliance installations to bayonet fittings, new gas connections, BBQ conversions, and more, we provide reliable and professional gas services tailored to your requirements.
Concerned About a Gas Leak?
If you notice an unusual smell in your home or yard, it’s crucial to act quickly. Gas leaks can pose serious risks to your property and the safety of everyone in the area. Contact a licensed gas technician immediately to ensure the issue is resolved safely and effectively.

Appliance installation gas
Australian gas appliance installation requires compliance with strict safety standards and regulations to ensure the safety and efficiency of the appliances. Licensed gas fitters must carry out the installation to adhere to the Australian Standards AS/NZS 5601, which governs the safe installation and operation of gas appliances. Proper installation involves selecting the right appliance for the space, ensuring adequate ventilation, and securely connecting the gas supply. Regular inspections and maintenance are also essential to prevent leaks and ensure optimal performance. Choosing certified professionals for installation guarantees that the appliances meet all safety and performance requirements, providing peace of mind for homeowners and businesses alike.

Bayonet Installation
Gas bayonet installations are a convenient and safe solution for connecting gas heaters in homes and commercial spaces. A gas bayonet fitting allows for easy connection and disconnection of gas appliances, offering flexibility in heater placement without the need for permanent fixtures. Installation must be carried out by a licensed gas fitter to comply with Australian Standards AS/NZS 5601, ensuring that the bayonet fitting is securely connected to the gas supply and positioned to prevent any hazards. This type of fitting is commonly installed on walls or floors, providing a seamless and tidy connection point for portable gas heaters. Proper installation ensures safe operation and efficient gas flow, making gas bayonet fittings a popular choice for modern heating solutions.

New Gas Connections
New gas connections are essential for powering a variety of appliances, including stoves, heaters, and hot water systems, in both residential and commercial properties. Establishing a new gas connection involves several steps, starting with an application to the local gas network provider, followed by an inspection to determine the best connection point. A licensed gas fitter must then perform the installation, ensuring that all pipes and fittings comply with the Australian Standards AS/NZS 5601. Proper installation guarantees a safe and reliable gas supply, enabling the efficient operation of gas appliances. New gas connections not only enhance convenience and comfort but also provide an energy-efficient solution for modern living spaces.

Gas Leak Detection
Gas leak detection is a critical safety measure for homes and businesses, helping to prevent potentially dangerous situations caused by escaping gas. Detecting gas leaks early can prevent health hazards, fire risks, and damage to property. Professional gas leak detection involves using specialized equipment to identify the source and extent of the leak. Licensed gas fitters are trained to carry out thorough inspections, ensuring that all gas pipes and appliances are secure and functioning properly. In addition to professional services, installing gas detectors in key areas can provide continuous monitoring and early warning of leaks. Prompt detection and repair of gas leaks are essential for maintaining a safe environment and ensuring the efficient operation of gas systems.

BBQ Conversions Installations
Barbecue conversions involve modifying a barbecue grill to switch from one type of gas supply to another, typically from LPG (liquefied petroleum gas) to natural gas or vice versa. This conversion provides flexibility, allowing you to use the most convenient and cost-effective fuel source available. The process must be carried out by a licensed gas fitter to ensure compliance with Australian Standards AS/NZS 5601, as it involves adjusting or replacing the barbecue’s burners and valves to suit the new gas type. Proper conversion ensures the grill operates safely and efficiently, delivering consistent heat and performance. Barbecue conversions are an excellent way to enhance your outdoor cooking experience while adapting to changing energy needs.

Hot Plate Installs
Hotplate installations are a versatile cooking solution, ideal for both residential and commercial kitchens. Whether powered by gas or electricity, hotplates provide a convenient and efficient way to cook a variety of dishes. Gas hotplate installations must be carried out by a licensed gas fitter to ensure compliance with Australian Standards AS/NZS 5601, ensuring safe and secure connections to the gas supply. Electric hotplates require proper wiring and connection to the electrical system, which should be done by a qualified electrician. Proper installation ensures optimal performance, safety, and longevity of the appliance. A professionally installed hotplate offers reliable heating, easy temperature control, and a seamless cooking experience, making it a valuable addition to any kitchen setup.

Commercial Kitchen Fitouts
Hotplate installations are a versatile cooking solution, ideal for both residential and commercial kitchens. Whether powered by gas or electricity, hotplates provide a convenient and efficient way to cook a variety of dishes. Gas hotplate installations must be carried out by a licensed gas fitter to ensure compliance with Australian Standards AS/NZS 5601, ensuring safe and secure connections to the gas supply. Electric hotplates require proper wiring and connection to the electrical system, which should be done by a qualified electrician. Proper installation ensures optimal performance, safety, and longevity of the appliance. A professionally installed hotplate offers reliable heating, easy temperature control, and a seamless cooking experience, making it a valuable addition to any kitchen setup.

Question 2

Emergency Plumbing & Insurance Work

Accepted Answer

When plumbing emergencies strike, we’re here to help 24/7. From burst pipes to overflowing toilets, you can count on prompt, reliable service to address urgent issues and prevent further damage to your home or business. We also specialise in insurance work, providing professional assessments and repairs to get your property back in order quickly and efficiently.

Question 3

Hot Water / Solar Hot Water

Accepted Answer

Enjoy hot water on demand with professional installation, repairs, and maintenance of hot water systems, including solar options. We ensure your system is energy-efficient and tailored to your household's needs.

Continuous Flow Installations
Continuous flow hot water systems are an energy-efficient solution for your home, only heating water when a tap is turned on. Unlike traditional storage units, these compact systems do not store pre-heated water, reducing energy waste. If a home remains vacant for an extended period, no gas is used—a clear advantage over storage systems.

However, installing a continuous flow unit often requires upgrading the gas supply due to its higher demand, and in some cases, an outdoor power point may need to be installed. At Hiflo Plumbing Solutions, we provide high-efficiency 6-star units and handle all necessary electrical connections, ensuring a smooth upgrade to a more energy-efficient system.

While the installation cost for continuous flow units may be higher, the significantly lower running costs make them a worthwhile investment in the long term.

Gas Storage Installations
Gas storage hot water systems remain a popular choice for homes with low-pressure gas supply or for replacing an existing storage unit. These systems store a large volume of water (typically 135 litres) and keep it heated to a ready-to-use temperature. While this ensures instant hot water, it requires a gas pilot light running 24/7 and frequent burner activation, leading to higher running costs.

Storage units are generally more affordable to install than continuous flow systems, making them an ideal choice for rental properties or homes prioritising low upfront costs. With proper maintenance, including 5-yearly servicing, these systems can last 15–20 years.

Which System Is Right for You?
Whether you choose a continuous flow or gas storage system, we’re here to help. Contact Hiflo Plumbing Solutions for expert advice and an obligation-free quote to find the best solution for your needs.

Question 4

Drains

Accepted Answer

Blocked Drains
Blocked drains can disrupt your home or business and lead to unpleasant odours and water damage. Using advanced tools and techniques, we quickly locate and clear blockages, restoring proper flow to your pipes. Whether it’s a clogged sink, shower, or outdoor drain, we provide fast, reliable solutions to keep your plumbing running smoothly.

Drain Repairs
Damaged drains can cause leaks, flooding, and long-term structural issues. Our drain repair services are designed to address cracks, blockages, or collapsed pipes efficiently. Whether it’s a minor fix or a significant repair, we ensure your drainage system is back in top condition, preventing future problems.

New Drain Connections
If you’re building or upgrading your property, we provide professional new drain connection services to integrate your drainage system seamlessly. From planning to installation, we ensure your drains are properly connected to the main sewer or stormwater system, complying with all regulations.

New Pipe Pre-Lays
Planning a new build or renovation? Our new pipe pre-lay services ensure your drainage system is set up correctly from the start. We work closely with builders and developers to install pipes precisely where needed, providing a solid foundation for your plumbing infrastructure.

Stormwater Installs
Protect your property from water damage with our stormwater drainage installation services. We design and install systems to efficiently manage rainwater, directing it away from your home or business. From downpipe connections to stormwater pits, we provide solutions tailored to your needs.

Underslung Drainage
For properties with limited ground space or complex layouts, underslung drainage offers an effective solution. We specialise in designing and installing underslung systems that are durable, efficient, and discreet, ensuring optimal drainage performance without compromising on aesthetics.

Question 5

Leaking Taps

Accepted Answer

Don’t let leaking taps drive up your water bill! Our experts provide fast and affordable repairs to fix dripping taps, helping you save water and money.

Question 6

Blocked Toilets

Accepted Answer

A blocked toilet is more than an inconvenience—it’s a problem that needs immediate attention. We offer fast solutions to unblock your toilet and get it back in working order.

Question 7

Toilet Repairs & Installations

Accepted Answer

Whether you need a quick repair or a new toilet installation, we ensure quality workmanship and long-lasting results. Upgrade your bathroom with a sleek, functional toilet that fits your space.

Question 8

Burst Pipes

Accepted Answer

Burst pipes can cause significant damage if not addressed quickly. Our team specialises in detecting and repairing burst pipes, minimising disruption and restoring your water supply.

Question 9

Roof Gutter Plumbing

Accepted Answer

Keep your roof and gutters in top condition. We handle gutter repairs, replacements, and cleaning to prevent leaks and protect your home from water damage.

Question 10

CCTV / Locating

Accepted Answer

Using state-of-the-art CCTV cameras, we accurately identify plumbing issues like blockages or damage within your pipes. This ensures precise repairs without unnecessary digging.

Question 11

Leak Detection

Accepted Answer

Suspect a hidden leak? Our team uses advanced leak detection technology to find and fix leaks, preventing costly water damage and wastage.

Question 12

New Build Inspections

Accepted Answer

New build inspections for residential and commercial properties are crucial in identifying potential issues that can lead to costly damages down the line. In the plumbing industry, these inspections often uncover hidden faults in workmanship, such as improperly installed pipes, leaks, or substandard materials. These issues can result in skyrocketing water bills and severe water damage if left unaddressed. By investing in a thorough new build inspection, property owners can ensure the plumbing system is up to code and functioning efficiently, ultimately saving on future repair costs and preserving the value of the property.

Question 13

Water Filtration

Accepted Answer

Enjoy clean, safe drinking water with professionally installed water filtration systems. We provide customised solutions to meet your household's water quality needs.

Why Choose Water Filtration?
Did you know Perth’s water supply ranks among the hardest in Australia? The high chlorine levels, used to combat Perth’s hard water, can leave your tap water tasting unpleasant—like pool water. Unlike Melbourne, where chlorine levels are up to 133% lower, Perth's water often requires a better solution.

The Problem with Chlorine
While chlorine effectively kills harmful microorganisms, it can also impact your health:
 • May disrupt beneficial gut bacteria, causing digestive discomfort (e.g., bloating, abdominal pain).
 • Can aggravate skin conditions like eczema and psoriasis.

The Solution: Our Whole House Water Filter
Our advanced water filtration system removes 99.9% of chlorine and addresses other contaminants, including:
 • Chloramine, Fluoride, PFAS, Heavy Metals (e.g., Lead, Arsenic)
 • Parasites, Water Scale Buildup
Our filters achieve a superior 0.5-micron filtration level—outperforming many competitors with less effective 1-micron systems.

Health & Home Benefits
For You:
 • Clean, great-tasting water from every tap.
 • Softer skin and healthier hair after showers.
 • Improved digestion and reduced acidity.
 • Boosted energy levels and performance.
 • Healthier skin and potential weight loss.
For Your Home:
 • Softer, cleaner clothes after washing.
 • Reduced scale buildup on shower screens and glassware.
 • Prolonged appliance lifespan.
 • Enhanced home value.

Affordable Quality – Save Money & the Planet
Ditch expensive bottled water and reduce plastic waste. Our efficient water filtration systems are available at under half the cost of overpriced alternatives.

Specialised Water Filtration Options

Water Softeners:
Perfect for homes with water hardness above 7 grains per gallon or 120 mg/L, water softeners remove the minerals that cause scale buildup and improve water quality. Using ion-exchange technology, they replace harmful minerals with sodium or potassium ions, protecting your appliances and enhancing water taste.

Chemical Filters:
Effectively remove dissolved contaminants, altering the chemical composition of water. These filters are ideal for:
 • Ensuring safe drinking water.
 • Industrial applications requiring contaminant-free water.
 • Supporting beneficial bacteria for improved biological filtration.

Sediment Filters:
Remove dirt, sand, dust, and turbidity, delivering clearer, cleaner water. Sediment filters protect your plumbing system while improving the taste and appearance of your drinking water.

Question 14

Renovations

Accepted Answer

Transform your space with expert plumbing services for kitchen and bathroom renovations. We ensure a seamless installation process, leaving you with a stylish and functional result.

Kitchen Renovations
A well-designed kitchen is the heart of every home. Our kitchen renovation services focus on functionality, style, and efficiency. Whether it’s modernising your appliances, reworking plumbing connections, or creating a layout that works for your family, we handle it all. With our expertise, you can enjoy a stunning kitchen that enhances your lifestyle and adds value to your property.

Laundry Renovations
Make your laundry more efficient and aesthetically pleasing with our renovation services. From installing new sinks and storage solutions to upgrading plumbing and drainage, we create spaces that are practical and easy to use. Whether you’re after a small refresh or a complete overhaul, our team ensures your laundry renovation is seamless and stress-free.

Extensions
Need more space? Our extension services help you add functional and stylish areas to your home. Whether you’re expanding a kitchen, adding a bathroom, or creating a new living area, we work closely with you to design and deliver the perfect extension. We manage everything from plumbing and gas connections to compliance, ensuring a hassle-free process from start to finish.

Full Trade Supply and Supervision of Renovations
We take the stress out of renovations by managing everything for you. From sourcing qualified tradespeople to supervising the entire project, we ensure your renovation runs smoothly and on time. Our full-service approach guarantees high-quality workmanship and attention to detail, giving you peace of mind every step of the way.

Question 15

Backflow

Accepted Answer

Protect your water supply with professional backflow prevention services. Our team ensures compliance with regulations and safeguards your water from contamination risks.

Question 16

Water Services

Accepted Answer

Tap Install & Service
Upgrade or repair your taps with our professional installation and maintenance services. Whether you need new taps installed, leaks repaired, or existing fixtures serviced, we ensure every tap in your home works flawlessly. From modern mixers to traditional designs, we’ve got you covered for all your tap needs.

Toilet Installs
A reliable toilet is a necessity for any home or business. Our toilet installation services include fitting new toilets or replacing outdated models with modern, efficient designs. We handle everything from plumbing connections to ensuring a seamless fit, so you can enjoy peace of mind with your new installation.

Fridge Tap Installs
Make your refrigerator even more functional with a professionally installed fridge tap. Whether it’s for an ice maker or a water dispenser, we ensure proper connections and leak-free performance. Our experts make installation quick and hassle-free, leaving you with a convenient and reliable water supply for your fridge.

Cold Water Feed Installs
Ensure a steady and reliable supply of cold water to your appliances with our cold water feed installation services. From washing machines to dishwashers, we install and connect water feeds to meet your needs. With precision and care, we guarantee a reliable setup that integrates seamlessly with your home.

Shower Head Fittings
Upgrade your shower experience with a professionally fitted shower head. Whether you’re looking for a water-saving design, a high-pressure model, or a luxurious rain shower, we’ll install it with care and precision. Our service ensures your shower is both stylish and functional.

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